A friend recounted an incident involving the Clipper lounge which incidentally stresses also on the importance of clear communication. My friend was reminded of the Clipper lounge when he glanced at a platinum card. I was clueless about the lounge. He had come across this lounge in one of the airports during his high flyer days.
After being impressed from outside, he walked across to attendant standing outside the lounge. My friend kick started a conversation with the attendant. He asked, “What is the easiest way to get in?”. The attendant offered the easiest way, “Do you have a platinum card?”. My friend shook his head and walked back determinedly. As soon as he returned home, he called up his bank for platinum card. Since he already possessed a Visa gold card and also satisfied all the criteria, the bank delivered him a Visa platinum card.
During the next visit to the same airport, he walked confidently to the Clipper lounge, handed over the platinum card to the attendant and waited to be shown in. The attendant took a look at the card and stated, “Sir, we only allow platinum cards from MasterCard!”.
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